A-1 Garage Door Repair
1564 W Hill Field Rd #2
Layton, UT 84041
(801) 341-9925
https://a1garagedoorrepairutah.com/
I had a significant garage door emergency so I checked Yelp and centered on their excellent reviews and rankings I called A-one Garage Door Service. I spoke with Connie and right from the start I felt just as if I created the right preference. She assured me a technician might be at my home within the hour and sure ample Omar arrived within that window.
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The company is shown below two various addresses with the Revdex.com and on ***I am submitting this complaint under both addresses within an try to resolve this dispute and to deliver other likely shoppers fair information and facts in advance of carrying out business with this company Operator agreed to approach partial refund for over paymentI had my garage door repaired on Monday and felt that I overpaid so I identified as for rates from competing companies and after that identified as Agarage back again for a quoteThe same company that just billed me $826, gave me a quote for that same perform @ $I termed Tommy, who lists himself since the owner on [redacted] reviews, and talked about the overpaymentHe was extremely argumentative until eventually I played him the recording of his staff quoting me the lesser price for your repair workTommy agreed to the partial refund, and it nevertheless hasn't been processedI'm unable to acquire a response from possibly him or his billing particular person And that i should not have to chase down the company for the promised refundEspec Practical
I purchased a garage door opener from Agarage doors in January In July 2018, the springs on my garage door brokeThey are waranteed underneath A further company..Guaranteed Garage DoorThey came out and replaced the springs with the size that were on there(Side Be aware...in they put on the wrong measurement spring and wound up replacing them with the proper sizing cost-free) A few weeks ago my garage door opener stopped workingIt beeped times which per the manual signifies the door was not travelling at the correct speed I referred to as AThey 1st scheduled a technician to come back outThen a couple of minutes later they named back again and explained that the opener essential a different circuit board as my product of opener features a faulty circuit boardI refused to plan the repair as not a soul experienced even come out to look at it Right after complaining to Bruce ( supervisor) I identified as again and a technician was scheduled to come out to assess the situationRobin cameHe explained that the springs ended up the
The owner of Garage Door Country tells us this scenario is closed and the customer has long been refunded his income right now through paypalThank you
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The technician came out and gave me some Silly rubbish tale about how the garage door almost certainly opened By itself b/c when he installed it, he in all probability established it to the same frequency like a neighbor's garage door and if the neighbor opened their garage door, What's more, it opened my garage door.
Like a Salt Lake City, Utah area garage door repair company, we provide numerous types of professional garage door services, from repairing openers, installation of latest garage doors to repairing or replacing previous ones.
My garage door was away from balance, i.e. when it absolutely was detached from the opener, it was as well large to lift and pull and would retain dropping all the way down to the bottom if I Permit go my arms. He was able to balance it again to the original factory specs. Ultimately, Nabor even walked the additional mile, he aided me to pair the opener to my two HomeLink Geared up cars and trucks. Thanks Nabor and thank you A-1. I might rely on them again and would definitely advocate to my circle of mates.
A-despatched a representative out to repeat the same old "tune and dance" He gave a verbal statement about efforts to "make me delighted", but there's nothing in crafting He did not even leave a business card
Our mission is to supply you with one hundred% customer satisfactory along with get care of our customers by excelling in generating the garage door that you desire along with the service that you ought to have.
When AGarage installed a different system for my neighbor, I had been so amazed with Each individual element Prior to the technician's arrival, my neighbor received a photo text and an email with the technician's bioThe tech arrived promptly, his identify is Robin E [redacted] Robin was professional, polite & knowledgeableHe looked as if it would install the garage system effortlessly He cleaned everything as he labored When it absolutely was time to present my neighbor her garage remotes, he needed to set out a gaggle textual content to techs from the area to discover if any of these had what he necessary...Robin's boss instantly responded towards the text and drove over to personally deliver new remotesThat's what I call service I had been so amazed with Robin's do the job, perseverance and professionalism plus the reaction from the proprietor of AGarage that I requested them to supply me with a quote for service as well I asked for Robin as my technician My working experience was what precisely I came to expectI gained a photograph text and an email with Robin's bio He conducted an inspection and installed The brand new garage door sections that I essential - he was professional, personable, prompt and beneficial it certain appears to me that Aunderstands how to obtain and hold clientele It starts by treating your workforce right If you need to do that, they genuinely care about performing the right thing for your purchasers and consequently, Awill be the recipient of diverse consumer referrals & lifestyle long Joyful consumers!
Along with the services we provide, we offer elements and doors from a variety of distinctive brands and companies.
I called the Monday morning to report the problems and Regardless of the simple fact that my garage door was opening by by itself, I was informed that a technician couldn't be out for each week. I used to be presented Yet another 5 hour window from 1pm to 6pm.
I acquired a coupon that said $off springs for garage doorThey billed $for double springs, This was high but acceptableI predicted a Invoice for $as well as the tune up demand of $which was over the coupon, furthermore $for any keyless entry, additionally 8.5% taxesThis would incorporate approximately $ They billed me a total of $The service particular person requested for my bank card and mentioned that he would e_mail me the billI never ever noticed the Invoice or signed itThe service guy need to have signed itIt just isn't my signature I known as as soon as I saw the Monthly bill on my computerThat was three/and was instructed pop over to this website that I necessary to talk with Bruce BoydHe contacted me on 3/He stated that the bill was correctHe said the coupon reported " not legitimate with almost every other offer you"I have no clue how that pertains on the springsAlso, I necessary a magnifier to read this Also, on the Monthly bill was a $cost for "journey charge"They hardly ever claimed a phrase to me about this nor was it on their own ad When MrBoyd named he
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